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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Identify and access databases
   • Identify range of databases available to information services providers
   • Differentiate between databases and internet websites as sources of information
   • Select databases to meet specific information needs
   • Use required procedures to access databases
   • Comply with copyright and licensing conditions relevant to use of databases
   • Conduct database searches using search techniques relevant to information needs
   • Use databases to access required information
   • Consult manuals to refine or revise search strategies, where required
   • Evaluate search results to meet identified information needs
   • Organise and present information according to stakeholder needs

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

access, search and present information from at least three different databases.

In the course of the above, the candidate must:

adopt search techniques to source information in response to a range of customer needs

use current industry systems and equipment

respond to multiple and varied information requests.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

role of databases in context of the information services industry

scope and type of databases available to information services providers

features of commonly used databases, including:

bibliographic information

downloadable records

full text availability

thesaurus or subject authority

differences between database and internet searching

relevant copyright, moral rights and intellectual property issues and legislation relevant to the use of information from databases.

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